The Inventory Hub LTD was founded by Francesca McKinlay and Joanna Webb — two inventory professionals who learned the trade where it matters most: inside a busy letting agency, managing real tenancies for real landlords.
A property's condition at the start of a tenancy is the benchmark everything that follows is measured against. We document it with the same care whether it's a one-bedroom flat or a period family home — consistent language, methodical room-by-room coverage and photography that leaves nothing open to interpretation.
The result is a report that reads clearly for a tenant, satisfies an agent's compliance file and stands firm in front of an adjudicator.
We met working side by side at a leading local estate agency, where inventories weren't a side task — they were the documents that decided how tenancies ended. Between us we have compiled, inspected and defended thousands of reports across a wide spread of stock, from single lets to substantial managed portfolios.
Working closely with portfolio landlords meant we spent years at the sharp end of deposit disputes — assembling evidence, answering adjudicators and seeing exactly which reports held up and which fell apart. That experience shapes every line we write: clear condition detail, timestamped photography and a firm distinction between damage and fair wear and tear.
Francesca is also a landlord in the local area, which gives us a perspective most inventory providers simply don't have. We understand the agent's need for speed, consistency and compliance, and the landlord's need to protect an asset and a return — and we write reports that serve both without ever taking a side.
Kitchens and bathrooms are where the majority of end-of-tenancy disagreements begin. We record appliance condition and cleanliness, worktop and splashback surfaces, cabinet doors, seals, extraction and every meter reading — each captured with dated photographic evidence.
It's this level of precision, applied consistently at check-in, mid-term and check-out, that turns a report from a formality into genuine protection.
Book an inspection